Had a few questions in the beginning in regards to making sure I'd receive my order in time for the wedding. Grain + Oak gave a prompt response and answered all of my questions. They sent the digital proof I requested within a few hours of me submitting my order. They said my order would be shipped after the weekend on Monday. They were delivered the same day it shipped. Couldn't be happier with the way they turned out!! Highly recommend for anyone looking for a fantastic quality watch! They look amazing and are light-weight.