I ordered this watch for my boyfriend's birthday. It came super fast in the mail, and it's so pretty! I have to wait until November to give it to him, but I can't wait for him to see it! The only small negative I would have is that I ordered the resizing tool as well, and it didn't come with the watch. When I emailed to ask about it, they responded very fast and explained that the tool was on backorder, and would be shipped as soon as it came in. All of that is fine, but I wish they would have let me know the situation instead of me having to inquire about it. I did receive the resizing tool about a week later, so all is well! Overall a great company and a great product!