I purchased this watch for my husband for our anniversary and he LOVED it. The style and the customer service was amazing. The biggest issue we had was the quality. Unfortunately, just after a few months of owning the watch the part that holds the pin in snapped in half and is irreparable. We are going to reach out to see if there is anything we can do about it, but just a heads up, the wood just doesn't make it a very durable watch.